Features and Capabilities
PBX
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- Call recording
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- Conference center with virtual rooms
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- Voicemail
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- SIP, IAX, h323 support
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- Voicemail-to-Email functionality
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- Supported codecs: ADPCM, G.711 (A-Law & μ-Law), G.722, G.723.1, G.726, G.728, G.729 (optional licenses), GSM, iLBC, and more.
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- Flexible and configurable IVR
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- Support for analog interfaces FXS/FXO (PSTN/POTS)
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- Voice synthesis support
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- Support for digital interfaces (E1/T1/J1) through PRI/BRI/R2 protocols
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- IP terminal batch configuration tool
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- Incoming and outgoing routes with support for dial pattern matching
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- Integrated echo canceller by software
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- Multiple trunk support
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- End Point Configurator
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- Direct Inward System Access (DISA)
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- Support for video-phones
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- Follow-me
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- Hardware detection interface
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- Ring groups
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- DHCP server for dynamic IP
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- Paging and intercom, Callback.
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- Web-based operator panel
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- Time conditions
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- Call parking
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- PIN sets
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- Call detail record (CDR) report
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- Support for call queues
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- Billing and consumption report
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- Support for bluetooth interfaces through cell phones (chan_mobile)
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- Channel usage reports
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- Support for usb 3g huawei modems for voice (*) and sms (chan_dongle)
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(*) See chan_dongle wiki for supported modems
FAX
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- Fax server based on HylaFax
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- Fax to email customization
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- Fax visor with downloaded PDFs
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- Access control for fax clients
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- Fax to email application
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- Can be integrated with Winprint Hylafax
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GENERAL
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- Online embedded help
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- Centralized updates management
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- System resources monitor
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- Backup/restore support via Web
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- Network configurator
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- Support for skin
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- Server shutdown from the web
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- Configurable server date, time and timezone
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- Access control to the interface based on ACLs
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COLLABORATION
- PBX-integrated calendar with support for voice notifications
- Phone Book with click-to-dial capabilities
- Two CRM products integrated to the interface (vTigerCRM and SugarCRM)
EXTRAS
- Billing support with A2Billing
- Integrated CRM: vTigerCRM and SugarCRM
INSTANT MESSAGING
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- Openfire instant messaging server
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- Report of user sessions
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- IM client initiated calls
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- Jabber support
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- Web based management for IM server
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- Plugins support
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- IM groups support
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- LDAP support
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- Support for other IM gateways like MSN, Yahoo Messenger, GTalk and ICQ
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- Server-to-server support
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EMAIL
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- Mail server with multi-domain support
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- Support for quotas
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- Web based management
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- Antispam support
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- Support for mail relay
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- Based in Postfix for high email volume
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- Web based email client
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